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Taming Hecklers – Strategies For Dealing with Difficult Personalities

  • Date

    January 11, 2017

  • Time

    2:45 pm – 3:45 pm

  • Location

    Berton Room

  • Building

    Toronto Congress Centre



In showbiz, a heckler is a person in the audience who disrupts the show. In business, a heckler is the person who disrupts the flow. As a performer, Judy notes that there are three specific types of hecklers in an audience: bullies, snipers and buffoons.

The strategies that Judy has developed as a performer in dealing with hecklers are extremely effective in a work environment. Not only do these strategies improve the culture in the office, improve productivity, efficiency and decrease bullying and absenteeism, but they’re also always good for a laugh or two.


  • Judy Croon

    Judy Croon

    K&M Productions

    Pickering, ON

    Judy Croon is a comedian, MC, motivational humourist, radio broadcaster, author, and proud to never have been in jail.

    Full Bio